
Privacy Policy
Your personal and medical information is handled with strict confidentiality and protected using industry standard security practices.
Last Updated: September 8, 2026
At Ojas Sanjivani Healthcare, we take your privacy and the security of your medical information very seriously. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, consult with our doctors, or use our services. Please read this policy carefully.
1. Information We Collect
We may collect information about you in a variety of ways. The information we may collect includes:
- Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number, that you voluntarily give to us when you book an appointment or register with us.
- Medical Information: Health concerns, symptoms, medical history, past treatments, and diagnostic reports you provide to us to facilitate Ayurvedic and Homeopathic consultations.
- Derivative Data: Information our servers automatically collect when you access our website, such as your IP address, your browser type, your operating system, and your access times.
2. Use of Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized healthcare experience. Specifically, we may use information collected about you via our services to:
- Create personalized Ayurvedic and Homeopathic treatment plans tailored to your specific health conditions.
- Communicate with you regarding your appointments, consultations, and follow-ups via email, phone, or WhatsApp.
- Process transactions and send you related information, including invoices and appointment confirmations.
- Improve our website and healthcare services by analyzing usage trends.
- Send you newsletters and promotional materials (only if you have opted in).
3. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal and medical information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. We ensure all medical records and consultation notes are kept strictly confidential between you and your attending doctors.
4. Disclosure of Your Information
We respect your privacy and do not sell, trade, or rent your personal or medical information to third parties. We may share information we have collected about you in certain situations, such as to comply with legal obligations, protect our rights, or with third-party service providers (like payment processors and hosting services) that perform services for us or on our behalf. These third parties are contractually obligated to keep your information secure and confidential.
5. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at: